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Job Locations US-MA-Watertown
Liaison, offers the following: A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions!!       Purpose We are seeking a highly motivated, eager, and energetic Revenue Contract Accountant to join a fast-paced, high performing revenue team at a growing company! The ideal candidate will possess excellent communication skills, be detail-oriented, organized, able to multi-task, and have a strong work ethic. The Revenue Contract Accountant will primarily oversee all incoming contracts for our newest subsidiary and properly record related billing and revenue recognition entries.   Accountabilities   - Monitor and review all subsidiary-specific contracts for billing, revenue, and other financial implications - Set up and maintain new client records within SaasOptics - Prepare invoicing and revenue recognition schedules within SaaSOptics for each contract in accordance with contract terms and ASC 606 - Manage reseller agreements for new and renewing customers, ensuring proper forms, terms, and pricing is in accordance with agreements and create corresponding opportunities in SalesForce - Investigate delinquent accounts and take necessary steps to ensure collection, all while keeping customer service a top priority - Participate in finance team’s month-end close process - Perform quarterly review and make necessary revenue adjustments - Work collaboratively with various departments throughout the organization and other accounting team members to understand business transactions and ensure accurate accounting - Ad hoc requests   Position Requirements - Bachelor’s degree in Accounting or Finance with 2+ Years of experience in Accounts Receivable - Solid understanding of ASC 606 Revenue Recognition - SaaS-based business experience is a plus - Proficient in the application of GAAP to business transactions - Experience with SaaSOptics CRM is a plus - SalesForce experience is a plus - Practical knowledge of Microsoft Excel   - Excellent attention to detail and ability to work with minimal supervision required - Work effectively under tight deadlines and manage multiple projects while demonstrating commitment to quality and accuracy of accounting-related data - Strong writing, communication and documentation skills required  
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.   We are seeking broadly experienced and flexible technical generalist who proactively provides a variety of services to manage, monitor, troubleshoot, and support hardware and software on LAN, servers, and desktops, and provides support to internal staff and provides stability and support by assuring the stability of the infrastructure services. This role will report to the IT Manager and entails working with on-site and remote teams with a wide range of responsibilities ranging from hands-on work, providing support, troubleshooting, as well timely completion of both new and existing IT projects. The ideal candidate for this position is someone enthusiastic about learning new skills, working with many different technologies, has excellent troubleshooting skills, a team player and can manage multiple responsibilities and projects concurrently.     Responsibilities - Provide first level contact and convey resolutions to customer issues - Efficiently escalate unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources - Follow up with customers, provide feedback and see problems through to resolution - Deploy, configure, and support operating systems on desktop and mobile. - Provide telephone and in-person support, troubleshooting problems and questions from internal end users - Assist users with installing, upgrading, and maintaining desktop hardware and software, managing standardized configurations - Work closely with the application support team to assist in daily functional operations of the department - Assist with specification and acquisition of hardware and software - Maintain inventory and licensing records, including documentation of hardware and software acquisitions - Organize and prioritize simultaneous demands   Position Requirements - Bachelor’s degree or equivalent - 1-5 years’ experience in Windows and Mac environment troubleshooting and support. - Demonstrated abilities for continuous learning and self-learning - Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. - Understanding and appreciation for information security within systems and user devices. - Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. - Ability to work independently and in a team environment - Able to solve complex problems creatively and in a timely manner - Must be self-motivated, adaptable, hands-on, and demonstrate ability to troubleshoot and multi-task - Excellent verbal, written, and interpersonal communication skills - Knowledge of SQL Database and Windows server environment is a plus - Knowledge of VOIP technology is also a plus   Physical Requirements: - Sit for long periods of time in an office and/or server room environment. - Stand, sit, bend, crawl, reach and climb as needed to access computer equipment in offices, equipment rooms, equipment racks and small confined spaces. - Lift and carry up to 50 lbs. independently - Manual dexterity to work with tools, controls and small connectors and parts.  
Job Locations US-NY-Poughkeepsie
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     Purpose As a member of the team, Python/PHP Senior Software Engineer is responsible for creating highly-scalable web applications and micro services.   Accountabilities - Work with team to create/maintain python components and services that will integrate with existing applications - Work with management to provide for python related programming tasks - Develop with JavaScript and HTML/CSS for modern web applications - Identify additional tasks and assisting other developers in completing tasks - Assist in quality assurance process such as writing unit tests and participating in code reviews - Develop micro-services and performant worker processes for the application - Develop SQL queries for the application that targets high performance - Work in a client-facing application development environment with minimal supervision on implementation tasks. Position Requirements - Bachelor's degree in Computer Science, Management Information Systems, or an IT related discipline, or its equivalent plus 5+ years of development experience with Python building high volume, public-facing modern web applications. - Experience with scripting languages such as, Ruby, PHP - Experience in developing RESTful API and Web Services. - Experience in SQL relational databases such as Oracle, MySQL or PostgreSQL. - Understanding of Micro Services, Containerizations, automated CI/CD pipelines and AWS services such as API gateway, Fargate, ElasticSearch, Security paradigms.  - proficiency with Agile software development methodology - Ability to work independently or in a team environment on multiple projects - Experience in working with software specifications and documentation - Excellent analytical, debugging, planning and organizational skills - Detail-oriented and comfortable working with developers, business analysts and other project stakeholders  
Job Locations US-MA-Watertown
The Help Desk Specialist is a broadly-experienced and flexible technical generalist who provides a variety of services to manage, monitor, troubleshoot, and support hardware and software on LAN, servers, and desktops, and provides support to internal staff and provides stability and support by assuring the stability of the infrastructure services.   - Provide help desk and field support for client located in Boston, MA - Install, upgrade, and maintain hardware and software for Windows/Mac desktops - Provide telephone and in-person support, troubleshooting problems and questions from staff, faculty, and students - Assist users with installing, upgrading, and maintaining desktop hardware and software, managing standardized configurations - Work closely with the application support team to assist in daily functional operations of the department - Assist with specification and acquisition of hardware and software - Maintain inventory and licensing records, including documentation of hardware and software acquisitions - Organize and prioritize simultaneous demands   - Associate’s degree or equivalent - 1-3 years’ experience in Windows environment troubleshooting and support. - Ability to work independently and in a team environment - Able to solve complex problems creatively and in a timely manner - Must be self-motivated, adaptable, hands-on, and demonstrate ability to troubleshoot and multi-task - Excellent verbal, written, and interpersonal communication skills      - Physical Requirements - Sit for long periods of time in an office and/or server room environment. - Stand, sit, bend, crawl, reach and climb as needed to access computer equipment in offices, equipment rooms, equipment racks and small confined spaces. - Lift and carry up to 50 lbs. independently - Manual dexterity to work with tools, controls and small connectors and parts.  
Job Locations US-MA-Watertown
  Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.   Purpose As a core member of the Software Development team, the Lead Software Developer is a full stack senior developer with experience leading a scrum team.  This experienced developer will have primarily responsible for leading a scrum team in the design and development of software solutions to build and optimize highly scalable, web‐based multi‐tenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities.    Position Responsibilities - Provide hands‐on guidance and mentorship to a team of front-end and back-end developers. - Enjoy coaching, mentoring and guiding peer developers and QA engineers and working collaboratively with product and program managers. - Design and develop enterprise grade, high‐volume web applications platforms and state of the art technical solutions leveraging Java and JEE platform technologies. - Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities. - Develop and support REST APIs and business logic using Java, Spring, Hibernate and SQL Server. - Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure. - Make recommendations to enhance performance and scalability of our flagship products. - Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid. - Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software. - Foster and support a culture of innovation and excellence in the engineering organization.   Position Requirements - Master's degree in Computer Science, Management Information Systems, Engineering or an IT related discipline, or its equivalent plus 3 years of related experience. Alternatively, will accept a bachelor’s degree plus 6 years related experience, in lieu of a master’s degree. - Very high proficiency with server-side Enterprise Java, Spring and Hibernate frameworks. - Experience with at least 2 to 3 project implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks. - Experience in developing RESTful API and Web Services. - Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React. - High proficiency with Agile software development methodology and at least 2 years of experience serving as team leader of a scrum team. - Experience working with in office, remote and offshore development teams - Strong working knowledge of Git and GitHub code management tools - Experience working collaboratively with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins - Solid understanding of enterprise software development design patterns and anti‐patterns. - Advanced knowledge of Microsoft SQL Server and no‐SQL databases, such as Mongo DB. - Experience from Test Driven Development. - Ability to work well independently, multitask and handle change. - Excellent written and verbal communication skills.    
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     We are seeking a capable, motivated, and experience User Interface Software Architect to work with our engineering team to design, develop, implement, optimize and maintain consistent user interfaces across our product suite. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operates in a supportive atmosphere.   To be successful as the UI Software Architect, you should understand how our customers use our software and use this knowledge to lead the design and implementation of web and mobile user interfaces for our new products as well as guide and mentor UI engineers enhancing and supporting our mature products.  You should have excellent communication, design and troubleshooting skills, stay current with industry trends, and be a team player.     Responsibilities: - Defining and promoting common front-end development frameworks, technology stacks and approaches - Partner with product management to understand desired product outcomes and inform the process and roadmap - Collaborate with engineers, product managers and user experience (UX) designers to design and develop modern, consistent user interfaces using leading UI design patterns and best practices. - Understand how the user will interact with our products and develop the structure and flow to make that possible. - Provide vision, guidance, mentoring and training to teams of UI developers. - Design, develop and deploy new user interfaces and maintain, support and improve existing user interfaces as we work to harmonize the user experience across our product suite. - Regularly review existing user interface design and UI code and make recommendations for improvements. - Manage and prioritize day to day workload including balancing hands-on work with collaborating and guiding UI developers and other engineers as needed. - Architect, design and implement user interfaces throughout our product suite. - Develop standardized UI modules, tools, and libraries to speed time-to-market of our applications. - Evaluate, select and implement relevant 3rd party and open-source tools. - Assist with usability, accessibility and compliance efforts across our web and mobile applications. - Conduct peer reviews with local and remote teammates. - Promote cross team synergy and alignment to optimize code-sharing, improve application performance and increase speed to market. - Stay current with library and framework development. - Conduct user research and tests along the development stages. - Actively participate in Agile ceremonies. - Create, maintain and update system documentation. - Foster and support a culture of innovation and excellence.   Required Skills: - Bachelor’s degree in Computer Science, Engineering or an IT related discipline or equivalent combination of education and experience. - Excellent understanding of User Experience (UX) design patterns including Responsive, Adaptive and Mobile First user interface design. - 5 or more years of experience designing and developing web user interfaces for enterprise and/or consumer applications using JavaScript frameworks such as Angular or React. - Solid knowledge of JavaScript, CSS, and HTML. - Experience with cloud native micro-services and micro-frontend architectures and associated development and deployment workflows. - Experience defining writing and supporting reusable and maintainable UI components and API’s. - Knowledge of Jasmine/Karma unit testing frameworks. - Understanding of design strategies for effectively leveraging CDNs. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, across the company, and with partners and customers. - Demonstrated experience working in agile development environments. - Excellent verbal and written communication and interpersonal skills. - Demonstrated ability to quickly grasp new technologies. - Must be action oriented, capable of multitasking well based on priorities. - Strong team player who enjoys working in a fast-paced, dynamic environment. - Ability to work under pressure, multiple deadlines and minimal supervision. Preferred Qualifications - Experience designing, deploying and maintaining applications and services in the AWS cloud. Relevant AWS certifications are a plus. - Experience developing native mobile applications. - Experience deploying applications using Kubernetes and Containers - Knowledge of web services, REST APIs - Experience with Redux, Material-UI - Experience with the Atlassian Tools such as JIRA/Confluence
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.   We are seeking a capable and motivated IT operations engineer to work with our team to ensure smooth system administration and management of our on-premises infrastructure as well as work with our cloud engineering team to ensure best in class operations. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operates in a supportive atmosphere.   This role will report to the IT Infrastructure Manager and entails working with on-site and remote teams with a wide range of responsibilities ranging from hands-on work, systems/network administration and troubleshooting, as well timely completion of both new and existing IT projects. The ideal candidate for this position is someone enthusiastic about learning new skills, working with many different technologies, has excellent troubleshooting skills, a team player and can manage multiple responsibilities and projects concurrently.   Responsibilities: - Troubleshoot network and systems issues in a timely manner - Perform racking and cabling of network systems and devices as well as removing decommissioned devices as necessary - Making configuration changes in both an on-prem and cloud environment (AWS) such as DNS records, routing, IP addressing, etc. - Configuring and maintaining new and existing SaaS applications used for IT operations - Create, maintain and update system documentation - Work and communicate with internal and remote teams for support, coordination, implementation, troubleshooting, and remediation as it relates to IT projects and ongoing issues - Regularly review existing systems and make recommendations for improvements - Manage and prioritize day to day workloads and support requests   Required Skills: - Demonstrated abilities for continuous learning and self-learning - General understanding of networking concepts, technologies, and protocols - General knowledge of Windows and Linux-based operating systems - General understanding of how email works (ex. MX records, DKIM/DMARC, SMTP, etc.) - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills - Ability to build positive working relationships within our IT team, across the company, and with partners and customers - Strong communication skills - Strong team player who enjoys working in a fast-paced, dynamic environment - Ability to work under pressure, multiple deadlines and minimal supervision - CCNA preferred - Ability to lift 50+ pounds for physical requirements of the position   Preferred Qualifications - CCNA - Comptia A+ - VMware Certified Technical Associate
Job Locations US-TX-Dallas
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.       Full Stack Developer Liaison Company is seeking an experienced full stack C# developer to join our growing team. You will be supporting an application tracking and review SaaS product that is used by many of the top universities in the world. This position will be involved in new development, maintenance, and will participate in all phases of the development cycle: concept, technical design, prototype, code development, and testing.   Required Skills 8+ years of relevant work experience  5+ Experience with proficiency in C#, .NET, MS SQL. Experience working Cloud native applications especially with Amazon Web Services. Experience with API gateway, SQS, Media decoder is preferred. Prior experience of building enterprise scale consumer facing applications. Experience in single page client application development Working experience with OOP, SOA, microservices, design patterns  Experience building RESTful APIs  Excellent analytical and problem solving skills  Excellent communication skills  Strong attention to detail   Additional Skills Experience with CoffeeScript Experience with front end architecture and JavaScript frameworks (e.g. React/React native)    
Job Locations US-MA-Watertown
  Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.       How you’ll make an impact: Work on new product/feature designs. Producing high-quality design solutions through wireframes, visual designs, flow diagrams, storyboards, site maps, and prototypes. Create product prototypes that foster collaboration and discussion among team members. Improve your designs through iteration and feedback from teammates and users. Collaborating closely with stakeholders to ensure all UX and product needs are covered. Translate mocks, sketches, or general design direction into fully-realized screens across mobile and desktop, relying on an existent style guide and component library. In collaboration with Product Management, produce development-ready output that can be handed off to the Dev Team with appropriate specifications (e.g. interaction notes, thorough documentation of edge-case states, error messages, instruction copy etc.) QA dev-team outputs to assess both aesthetics, copy, and UX.   What we’re looking for: Strong portfolio showcasing your past work, process, and visual design skills 2+ years experience with end-to-end digital product design. Excellent verbal and visual communication skills Understanding of UI engineering concepts and design-related tradeoffs therein. A clear sense of design aesthetics, and a natural propensity towards simplification overcomplication. Ability to clearly articulate design decisions, drawing on stakeholder insights and user interviews. Experience designing for both mobile web and desktop. Hands-on experience & an in-depth understanding of tools like Figma and Sketch. You must have a user-centric approach to design and working knowledge of UX best practices. Experience using (and ideally contributing to) reusable and extensible components A can-do attitude with a willingness to roll up your sleeves and solve complex design problems Built user-friendly designs for data-heavy products or applications.   The ideal candidate will also have... Knowledge of HTML is an added plus. Familiarity with concepts like Lean UX. Experience in Higher Education . Hands-on experience with user research. Familiarity with web technologies to understand technical constraints when working with developers Experience working in an agile ecosystem where iterative deliveries, multi-tasking, sprints, daily stand-ups, etc are the norm.   What we offer: Lots of responsibility and room to grow Opportunity to join a fast-growing team at an established company Fast-paced and motivated working environment  
Job Locations US-MA-Watertown
  Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     We are seeking a capable, motivated, and flexible IT resource to lead our DevOps team. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operate in a supportive atmosphere.     Responsibilities: - Manage and prioritize day to day workloads and support requests - Architect, design and deploy logging, metrics and alerting tool chains - Keep systems patched and up to date - Leads the collaboration with development teams to discuss, analyze or resolve application issues or to assist with engineering projects - Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening - Work with engineering teams to increase the operational stability of the platform - Train and mentor more junior personnel - Monitor, analyze and troubleshoot problems within DevOps tool chains and infrastructure - Increase automation and environment agnostic infrastructure while keeping an eye on new tools and techniques when possible - Key contributor in a DevOps-oriented, cloud-focused systems and infrastructure engineering organization - Play a strategic role in the design and build of state-of-the-art application/infrastructure systems with the high emphasis on security - Manage service delivery, systems reliability and scalability of a multi-tenant platform in a SaaS based environment - Build, configure, and maintain the frameworks, tools, and systems that enable optimal performance of the business applications - Create, maintain and update system documentation   Required Skills: - Bachelor’s Degree or equivalent combination of education and experience - 7+ years of experience working in a Linux/Unix environment - 2+ years of experience with Kubernetes and Containers - 3+ years of Management experience in DevOps, Release Engineering or Software Engineering - 5+ years of experience in a DevOps capacity - 5+ years of experience in designing, deploying and maintaining highly available applications in the cloud (preferably AWS) - 3+ years’ experience using source control systems such as Git - 3+ years’ experience using/working with continuous integration systems like Jenkins. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills - Ability to build positive working relationships with the business contacts, within our IT team, and other IT departments and partners - Working knowledge of Golden signals, USE and RED methods application - Leadership and project management experience with strong understanding of tools and automation frameworks - Demonstrated experience working in agile environments - Experience in systems automation, virtualization, orchestration, continuous integration, deployment, and implementation. - Experience in scaling distributed data systems, deploying and managing software in production environment and container-based service deployment and ability to use various open-source technologies. - Skills in infrastructure automation tools – CloudFormation and/or CDK is a plus - Excellent verbal and written communication and interpersonal skills - Experience with the Atlassian Tools such as JIRA/Confluence - Demonstrated ability to quickly grasp new technologies - Must be action oriented, capable of multitasking well based on priorities - Strong team player who enjoys working in a fast-paced, dynamic environment - Experience with Agile/Scrum methodologies - Ability to work under pressure, multiple deadlines and minimal supervision    
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services for the higher education market. It helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     We are looking for an experienced and motivated candidate to join our Talent Acquisition team. This individual will be a full lifecycle Contract Recruiter supporting a variety of business groups across the organization including roles within: Software Engineering, IT, Client Success, Marketing, Sales, Product and Finance.   Job Responsibilities: - Perform full-lifecycle recruitment including sourcing, screening, interviewing, reference checking, negotiating, extending and closing offers. - Experienced with a variety of sourcing strategies including direct sourcing, internet postings, networking, social media and other additional cost-effective non-traditional sourcing methods. - Be an effective ambassador of the company by managing and coordinating all communication with candidates. - Partner with hiring managers to manage the full lifecycle of a requisition. - Manage multiple job requisitions concurrently across multiple business units and locations. - Direct interview processes with support of hiring managers. - Providing input in Company’s recruiting strategy and visibility efforts - Contribute to other staffing related projects as needed. Requirements: - Bachelor’s Degree in related field - Minimum 4+ years’ experience, preferably within the software industry. - An expert level of knowledge in full-lifecycle recruitment including: strong sourcing skills with demonstrated successes in networking and building pipelines, interviewing and candidate assessment skills, strong negotiation and closing skills. - Proven ability to work in a fast-paced environment and manage multiple searches effectively. - The ability to build relationships with internal and external stakeholders at all levels. - Demonstrated experience managing recruiting processes effectively from start to finish. - Experience with the use of ATS systems - Team player and problem solver with a high sense of urgency and motivation - Strong communication skills, both verbal and written.              
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     The Contracts Attorney serves on the Finance Team. This role works with both internal and external business stakeholders to craft complex contracts in a wide variety of areas including vendor, partner, and customer contracts. The Contracts Attorney will own a portfolio of contracts assigned by the VP, Finance & Treasury or CFO, and be responsible for the substantive review, drafting, and negotiation of such contracts.   Responsibilities: - Negotiate intellectual property and information technology software licensing, customer and other contracts - Identify and assess legal and business risks, and escalate issues as needed - Review, draft and negotiate non-routine contractual provisions in nondisclosure agreements, software licensing agreements, channel agreements, service agreements, statements of work, and amendments - Manage version control of all assigned contracts - Partner with business teams at all levels and across multiple functions to effectively identify and remedy contractual process issues - Work with Finance leadership to advise business partners on potential legal risks while providing creative solutions to support business goals - Develop, utilize and help maintain Legal department templates to draft and negotiate contracts - Serve as a point of contact for contract questions from within the Company - Work in collaboration with Company management team to address specific contracting issues and improve contract function generally - Assist in Federal, State, and Local entity periodic filings - Develop formal Legal contract review process and consider technology investments to track and streamline contract review process Requirements: - A law degree and a minimum of 3 years of experience with negotiating contracts in a law firm and/or in-house setting (software clients or software industry is must) - Excellent contract review, drafting and negotiation skills - Experience reviewing and drafting complex contract terms and conditions including software licensing, indemnification and limitation of liability, data security, confidentiality, and termination rights - Strong verbal and written communication skills with ability to communicate with legal and business partners at all levels - Extremely organized, thorough, and accurate with excellent attention to detail - Ability to prioritize and manage multiple tasks and work streams to meet deadlines - Team player with strong relationship-building skills - Positive attitude with desire and initiative to develop and take on additional responsibilities. - Ability to conduct all work in an ethical, honest, professional and confidential manner - Proficiency in Microsoft Office 365 suite (Outlook, Word, PowerPoint, and Excel), Adobe Acrobat, SharePoint
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     We are seeking a capable, motivated, and experience cloud engineer to work with our engineering team to develop, implement, optimize and maintain cloud-based solutions. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operates in a supportive atmosphere.   To be successful as a cloud engineer, you should be able to identify the optimal cloud-based solutions for our customer facing services and maintain cloud infrastructures in accordance with best practices and our security policies.  You should have excellent troubleshooting skills, stay current with industry trends, and should be a team player.     Responsibilities: - Collaborate with engineering, DevOps and development teams to evaluate and identify optimal cloud solutions - Educate teams on the implementation of new cloud technologies and initiatives - Design, develop and deploy modular cloud-based systems - Develop and maintain cloud solutions in accordance with best practices - Identify, analyze, and resolve infrastructure performance and stability issues - Identify, analyze, and resolve infrastructure vulnerabilities - Regularly review existing systems and make recommendations for improvements - Manage and prioritize day to day workloads and support requests - Architect, design and deploy logging, metrics and alerting solutions - Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening - Work with engineering teams to increase the operational stability of the platform - Train and mentor more junior personnel - Orchestrate and automate cloud-based platforms - Manage service delivery, systems reliability and scalability of a multi-tenant platform in a SaaS based environment - Create, maintain and update system documentation - Foster and support a culture of innovation and excellence     Required Skills: - Bachelor’s Degree or equivalent combination of education and experience - 7+ years of experience working in a Linux/Unix environment - 2+ years of experience with Kubernetes and Containers - 3+ years of experience in designing, deploying and maintaining highly available applications and services in the AWS cloud - Experience with SysOps - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills - Ability to build positive working relationships within our IT team, across the company, and with partners and customers - Demonstrated experience working in agile development environments - Experience in systems automation, virtualization, orchestration, continuous integration, deployment, and implementation. - Experience in scaling distributed data systems, deploying and managing software in production environment and container-based service deployment and ability to use various open-source technologies. - Excellent verbal and written communication and interpersonal skills - Demonstrated ability to quickly grasp new technologies - Must be action oriented, capable of multitasking well based on priorities - Strong team player who enjoys working in a fast-paced, dynamic environment - Ability to work under pressure, multiple deadlines and minimal supervision Preferred Qualifications - AWS certifications are a plus - Experience using infrastructure automation tools – CloudFormation, Terraform, and/or CDK - Knowledge of web services, REST APIs - Knowledge of relational databases – Amazon Aurora and/or PostgreSQL - Experience with the Atlassian Tools such as JIRA/Confluence
Job Locations US
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     Program Partnership Manager Liaison is seeking an experienced, consultative business development professional who is invested in higher education and dedicated to applying enrollment management technology across academic programs. The Program Partnership Manager is responsible for the growth and retention of academic health professions programs across a portfolio of assigned services. This role reports to the Director, Account Management. Those who succeed in this role will: - Be passionate about higher education, namely programs in health professions - Have strong perspective of Liaison solutions at the intersection of program needs, processes, and technology - Serve as an engagement architect—build and maintain positive relationships on all levels within an institution through exceptional communication skills - Be strategic—identify relevant opportunities, design and deploy ideas, influence and drive decisions Primary Responsibilities: - Develop and execute growth plans designed to exceed annual quotas for programs - Engage with prospective programs in a consultative process to thoroughly assess their current status, identify service needs, and propose appropriate solutions - Ensure programs are successful in realizing the maximum value of Liaison services; consult and guide them through product usage Position Requirements: - 5+ years of client-facing experience, preferably in sales/business development - Experience in college admissions and enrollment processes, especially those in health professions - A startup mentality; thrives in a fast-paced environment - A proactive, optimistic style to problem-solving - Knowledge of Liaison solutions and services (CAS, WebAdMIT, etc.) - Must be able to travel (site visits, conferences, etc.) - Bachelor’s Degree or higher  
Job Locations US-MA-Watertown
  Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.   The Senior Quality Assurance Engineer is responsible for designing and executing overall testing strategy including performance testing activities for a broad range of applications and platforms. This individual will drive overall testing strategy with the proper mix of business knowledge and technical leadership. Planning activities involve working closely with architects and technical leads to define the long-term strategy for repeatable and scalable performance testing activities within the organization. Duties also include creating quality standards for products and testing systems for efficiency, reliability and performance.     Accountabilities - Organize and manage test design and implementation tasks on a project. - Participate in requirements discussions and identify requirements that may be missing, wrong, or lack clarity. - Develop and execute tests for end-to-end scenarios, reported customer facing issues, and other externally initiated sources. - Develop and execute comprehensive test plans and test cases for integration runs.           - Conduct and report on analysis of test results and coverage factors. - Ensure proper communication occurs with the project teams on test status, issues and risk to deployment. - Work with development and project management to troubleshoot issues, manage change and mitigate risk. - Ensure test cases are appropriately structured for automation execution when applicable. - Work with automation to incorporate new functionality into the automation test suite. - Provide guidance to Associate Engineers to execute test sets assigned to them, develop their own, and effective defect reporting.     Position Requirements - Master's degree in Computer Science, Management Information Systems, or an IT related discipline, or its equivalent plus 2 years of related experience. Alternatively, will accept a bachelor’s degree in Computer Science, Management Information Systems, or an IT related discipline plus 5 years related experience, in lieu of a master’s degree. - 7+ years of experience in functional, non-functional, regression and acceptance testing. - Hands on experience in QA automation tools such as Selenium. - Ability to work independently or in a team environment on multiple projects. - Knowledge of Agile and JIRA. - Experience in 508 accessibility and performance testing. - Experience in SQL scripting relational databases, Unit testing of Web applications - Excellent understanding of DB and behavior driven testing is required for this role. - Experience in working with software specifications and documentation. - Breaking the system and thinking out of the box while doing functional testing. - Thorough process knowledge on all phases of Agile and software releases. - Excellent analytical, debugging, planning, organizational and communication skills. - Detail-oriented and comfortable working with developers, product owners and other project stakeholders. - Should have worked in an onsite offshore model. - Should understand selenium tests and cucumber feature files and should be able to understand system and console logs. - Should have experience in scripting in one programming language Eg: Java, Angular JS, React JS. - Should have experience in writing UI and API level automated tests. - Should have experience with continuous integration environment such as Jenkins and Travis.  
Job Locations US-MA-Watertown
  Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     Reporting to the Associate Vice President of Marketing, the Manager of Digital Content and Creative manages production of content and creative collateral for use in demand generation.    Responsibilities - Manage internal and external content production with key team members, departments and stakeholders. - Write, edit and proof-read magazines, newsletters, direct mail, emails, account based marketing collateral, case studies, press releases, social media posts, blogs, podcasts and other publications as necessary.  - Establish and leverage media relationships, respond to media requests and pitch relevant client content to media outlets. - Define and implement PR and Communication strategies to grow brand presence in existing and new market segments. - Direct the creation and publishing of relevant, original, high-quality content across social platforms, including Twitter, LinkedIn, Facebook, YouTube and other channels as necessary.  - Define and implement strategies to grow both client and agency brand presence in existing and new social channels, to increase followers and engagement. - Oversee the management of the master content calendar for all social media and digital properties. - Work collaboratively with key team members, departments, clients, and vendors to build strong content and digital advertising campaigns to best communicate brand stories and initiatives.  - Keep current with emerging digital media behavior, trends, and technologies.   - Provide guidance for new tools and technologies to be incorporated into Liaison to increase our digital marketing presence.  - Leverage analytic tools to provide reporting and insights, track and improve metrics, and influence testing and strategy. - Perform other related duties as assigned by the Senior Manager of Editorial Strategy and Senior Manager of Content/Creative.  
Job Locations US-NY-Poughkeepsie
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     The Technical Support team is responsible for fielding Level 2 (i.e. non-customer-service, technical in nature) support issues from our primary web-based products and coordinating the development of software fixes. The Technical Support Analyst role will be interacting with internal clients and external partners, replicating and troubleshooting reported issues and coordinating tasks and fixes with local and overseas development and quality assurance teams.   Accountabilities - Responding and following up with clients in a timely manner, ensuring we meet client SLAs - Interacting heavily with Product Managers, developers, QA, Project/Implementation Managers, and operations staff to coordinate fixes - Testing software fixes in testing or production environment to confirm issues are correctly resolved - Troubleshooting web applications, testing reported software bugs to reproduce issues - Writing basic SQL Queries to identify and document data problems - Developing and running basic ad-hoc reports for our clients - Writing SQL queries to update data as required for maintenance or corrective tasks - Creating and publishing solution knowledge articles for re-use by peers     Position Requirements - Bachelor’s degree in Computer Science or an IT-related discipline or equivalent experience - 1+ years of solid software support, preferably for web-based applications - Basic SQL skills and familiarity with relational databases - Experience with Microsoft Office, especially Excel - Experience with writing clear and detailed tickets while logging bug investigation, diagnosis and escalation - Excellent verbal and written communication skills with experience interacting directly with external clients in a tactful manner  
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.    Senior Coordinator, Marketing Automation Support the Senior Manager, Marketing Resources in fulfilling their responsibilities and also: - Be a marketing automation “power user” and go-to resource for the company - Recommend and implement advancing practices in marketing automation to push the boundaries of automation and marketing tech for dynamic/personalized content, segmentation and data-driven strategies - Project manage and execute email marketing campaigns, providing data-driven insights and recommendations for tactic and channel optimization - Advise and perform audience segmentation strategies to incorporate available demographic and behavioral criteria from multiple sources within the marketing data ecosystem for optimal messaging/relevance, design and response optimization - Ensure programs follow email preference and compliance guidelines - Own data quality and management to build the depth, breadth, and quality of the marketing database - Act as “point” on campaign quality and pre-flight analysis and approval - Generate and analyze regular reporting on effectiveness and key performance indicators (KPIs) to share program impact and key learnings with marketing stakeholders and partners - Keep up-to-date and adhere to digital marketing best practices, including; usability, design/copywriting, privacy, and legislative policies   Requirements - B.S. degree in a Marketing-related field - Exposure to and knowledge of Marketing Automation and Sales CRM - Proficiency with Microsoft office products (Word, Excel, PowerPoint) - A passion for B2B Marketing and a commitment to quality - Skilled at project management and written and verbal communication - Interested in learning new skills and refining current skills through work with multiple departments - Driven by data - Able to multitask in a fast-paced environment - Attentive to detail - Has demonstrated experience with online collaboration tools, including Office 365, Google Drive, Skype, GoToMeeting, Basecamp  
Job Locations US-MA-Watertown
Liaison International, is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions.     The Implementation Consultant will be primarily responsible for leading external clients through the onboarding for our entire suite of SaaS-based software solutions.   The implementation process includes requirements gathering, overseeing development, and guiding clients through user acceptance testing. Effectively communicating with clients to gain an understanding of their needs and internal processes is paramount. You will creatively solve problems via product workarounds acceptable to the customer, and clearly articulate desired designs to Product Management. Your most important responsibility will be to maintain a relentless focus on customer satisfaction and ensuring the customer has a positive, value-added experience in every interaction.   Accountabilities   - Consultatively work with clients to define their requirements and product needs, and to guide them through the set up process for given product - Work with clients to determine workflows, documents, and procedures to verify proper product usage - Create and maintain customer specific project plans, ensure resources are scheduled accordingly to complete tasks, and manage client expectations for their online application implementation - Complete account specific requirements, thoroughly test, and ensure accurate product set up - Drive client enablement by authoring and delivering initial end-user training materials - Deliver top quality customer service throughout the implementation process - Communicate effectively with excellent verbal and written skills - Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner - Provide support to customers, answering questions on function and usage of product - Perform some on-site client work, including the ability to travel     Position Requirements   - 5+ years of Technical and/or Project Management, Account Management, Professional Services or other successful client facing experience. PMP or similar certification a strong plus. - Exceptional collaborative abilities. Proven experience in working cross-functionally across an organization. Ability to collaborate effectively at all levels and functions. - Organized and detail-oriented with the ability to successfully prioritize multiple responsibilities for multiple projects, with effective and timely follow-up - Able to set customer expectations, communicate internally to ensure tasks are on schedule, offer suggestions to mitigate risks to avoid delays - Must be comfortable leading multiple products/projects simultaneously and demonstrating configured applications. - Strong analytical skills, including understanding and troubleshooting software product configurations.  - Capacity for developing broad technical knowledge of product and ability to communicate the same to a non-technical audience. - Experience delivering SaaS-based products to clients strongly-preferred - Experience with modern API / integration concepts a must and experience with javascript or SQL a plus - A love for creative thinking and analytical problem solving. - Exceptional communication skills, verbal and written. - Strong client-service orientation. - College degree required, advanced degree preferred.      
Job Locations US
Liaison International is unique in that we are an established and stable organization but have that fast-paced energy and feel of an emerging technology company. Our SaaS based admissions management and enrollment marketing software and services helps millions of students take the next step in their academic career and is utilized by over 31,000 academic programs at more than 1,000 institutions. Liaison International is committed to fostering an inclusive environment that helps us better understand our customers and their students. Through inclusion we build better products that foster better learning communities.   TargetX, a Liaison Company, is seeking an experienced full stack developer to join our growing team. You will be supporting an application tracking and review SaaS product that is used by many of the top universities in the world.   As a Full Stack Developer team member, you will be involved in new development, maintenance, and will participate in all phases of the development cycle: concept, technical design, prototype, code development, and testing.   Position Responsibilities Develop and extend SaaS software applications in the following stack: - TypeScript - ReactJS - React Hooks - GraphQL - NodeJS - PostgresQL - CQRS design pattern    Position Requirements - 2+ years of experience developing applications in TypeScript/Javascript - 2+ years of experience working with ReactJS and React Hooks - Knowledge in using component libraries, object-oriented concepts, SQL databases (PostgresQL), AWS - Programing experience with CQRS design pattern - Experience implementing projects with multiple dependencies - Good to have experience with webdriverio (e2e test) and Docker. - Apply great software development practice and actively contribute to production code, reviews and tests (unit tests and e2e tests) - Comfortable with Unix/Linux command lineLocation Requirements - Oakland Area preferred - Premanent remote acceptable, prefer the Pacific time zone